I took out a student loan a few years back for $1000. I defaulted on the loan shortly after I withdrew from school. I have been wanting to return to college but because I defaulted on my student loan could not get another student loan or financial aid until I repaid the loan. I repaid the loan a month ago in full, and the loan garuntee Michigan Garuntee Agency said they would send a letter to my school’s financial aid department stating that it was paid in full and that I was eligible for benefits again. Everytime I call them asking where the letter is, or why it hasnt been faxed they keep giving e the run around. First, they told me that they had to wait 10 business days by law before they coud send it. So I waited that period of time. Now, everytime I call and ask for them to send it, they say that a supervisor has to sign off on it before they will fax it. Each time, they say that it will be sent out the first thing the next morning, but I call my school and they have no faxes. I call the Michigan Garuntee Agency back, and they say that there were no supervisors there that day to sign off on it, and they will be back the next day. This has been happening for 3 weeks. What can I do? Please help.
PS: I haven’t been contacting Sallie Mae, I have been contacting Michigan Garantee Service since Sallie Mae sold my loan while it was in default. So I have to go through the state garantee agency since Sallie Mae wants nothing else to do with me. When do the mark it paid in the national student loan database?
Help! Having a problem getting a paid in full letter from student loan provider.?
March 14th, 2010 by admin Leave a reply »
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Have them send/fax it to YOU instead. Hand deliver it to your school. The letters are probably sitting on some clerks office at the college who’s on vacation for the next three weeks or who’ grandma died.
You should have and keep a copy of this for your records anyway.
You might be able to get the info on the website now anyway. Look up the status of a lifetime of your fin aid and print it out and give it to the school if the fax thing doesn’t work out.
http://www.nslds.ed.gov/nslds_SA/
ask them to email you confirmation that the loan has been paid. Or just keep harassing them daily, twice a day, ask to speak to supervisors. I easily got both email and postal mail confirmation when mine were paid off from Sallie mae